Privacy Policy
WHO WE ARE
Forge Finishes ("we", "us", "our") operates this website and is responsible for the personal data we collect from you.
WHAT DATA WE COLLECT
- Contact details (name, email, phone, delivery address)
- Order and payment information
- Trade account and business details, where applicable
- Website usage data (via cookies, see below)
HOW WE USE YOUR DATA
- To process and fulfil your orders
- To respond to enquiries and provide customer support
- To manage trade accounts
- To improve our website and services
COOKIES
This site uses cookies to support core functionality (such as your shopping cart) and, where you consent, to understand how the site is used.
SHARING YOUR DATA
We share data with third parties only where necessary — for example payment processors, delivery couriers, and the Shopify platform itself — and never sell your data to third parties.
DATA RETENTION
We retain personal data only for as long as necessary to fulfil the purposes it was collected for, including order records kept for accounting and legal purposes.
SECURITY
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.
MARKETING COMMUNICATIONS
We will only send marketing communications where you have opted in. You can unsubscribe at any time using the link in any marketing email or by contacting us directly.
CHANGES TO THIS POLICY
We may update this policy from time to time. Any changes will be posted on this page.
YOUR RIGHTS
Under UK GDPR, you have the right to access, correct, or request deletion of your personal data. Contact us using the details on our Contact Us page to exercise these rights.